Q. What fees do you charge?
|Room||£85 incl VAT|
|Studio||£100 incl VAT|
|1 Bed||£125 incl VAT|
|2 Bed||£150 incl VAT|
|3 Bed||£175 incl VAT|
|4 Bed||£200 incl VAT|
|Letter sent regarding late payment or chasing documents||£35|
|Payment refusal/declined from the bank||£35|
|Failure to carry out Gas Safe Cert due to non-access||£60|
|Call out charge if no fault is found or your responsibility||£60|
|Removal of furniture per item||£50|
|Change of Tenants within an existing tenancy||£150|
|Tenants' reference request||£35|
Read the Full Letting Procedure Process
Q. I have only recently arrived in England from abroad and have not yet opened a Bank Account, but I do have a job offer.
A. In this instance we would require at least three month’s rent paid in advance plus a 2 month’s deposit, a reference from your prospective employer, a character reference, a copy of your passport and a Bank reference once the account has been opened.
Q. I am self-employed and do not have the usual employer’s reference - what other documentation would I need?
A. You will require a Guarantor. They will need to be a UK home owner (proof of which is required, i.e. a Mortgage Statement and Land Registry Report). A Bank Reference will also be required on the Guarantor and a copy of their Passport.
Q. I have had problems with a previous Landlord and did not get my deposit back. How do I know if this will not happen again?
A. We are members of “TDS – Tenancy Deposit Scheme”. By law all deposits are now protected so this can no longer happen.
Q. Can I renew my Tenancy once the initial six months period has expired?
A. It is usually not a problem to renew the tenancy (subject to having conducted your Tenancy satisfactorily); however, we would always have to obtain confirmation of this from the Landlords.
Q. What notice period is there should I want to end the tenancy?
A. You cannot vacate during the first six months of your tenancy; however, you may give us notice after the fifth month to bring the Tenancy to an end. Should you wish to renew for a further six months, you are at liberty to give one months notice at any time.
Q. What if I am sharing a flat and I have to leave, but my friends want to stay?
A. It would be your responsibility to find a tenant to replace you. The usual references would be required on the new tenant and an Administration Fee will apply. Where several people are sharing a property the tenants are “jointly and severally responsible”. This means that each tenant is liable for any breach of the Agreement and for payment of the rent.
Q. I have a maintenance issue in my property e.g. no hot water or heating, no electricity, appliance not working?
A. Fill out the maintenance request form
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